Error Codes

Description

If an error occurs when an API is called, error information is returned. This section describes the error information for EIP APIs (excluding native OpenStack APIs).

Example of Returned Error Information

{
    "code": "VPC.0504",
    "message": "Floating IP could not be found."
}

Error Code Description

Module	Status Code	Error Code	Message	Description	Handling Measure
Public	400	VPC.0002	Available zone Name is null.	The AZ is left blank.	Check whether the availability_zone field in the request body for creating a subnet is left blank.
	404	VPC.0003	VPC does not exist.	The VPC does not exist.	Check whether the VPC ID is correct or whether the VPC exists under the tenant.
	400	VPC.0004	VPC is not active, please try later.	The VPC status is abnormal.	Try again later or contact technical support.
	401	VPC.0005	Lack of user authority.	User restricted.	Check whether the account is in arrears or has not applied for the OBT permission.
	401	VPC.0009	real-name authentication fail.	Real-name authentication fails.	Contact technical support.
Public	400	VPC.0007	urlTenantId is not equal tokenTenantId	Inconsistent tenant IDs.	The tenant ID in the URL is different from that parsed in the token.
	401	VPC.0008	Invalid token in the header.	Invalid token.	Check whether the token in the request header is valid.
	403	VPC.2701	Token not allowed to do this action.	You do not have permission to perform this operation, or your account balance is insufficient.	Check whether the account balance is insufficient or whether your account has been frozen.
Creating a VPC	400	VPC.0101	Param is invalid.	VPC parameters are incorrect.	Check whether the parameter values are valid based on the returned error message and API reference document.
	409	VPC.0114	Quota exceeded for resources: ['router'].	The number of VPCs has reached the maximum allowed limit specified by the quota.	Clear VPC resources that no longer will be used or apply for expanding the VPC resource quota.
	400	VPC.0115	The router name has exist.	The VPC name already exists.	Change the VPC name.
Querying a VPC	400	VPC.0101	getVpc error vpcId is invalid.	VPC parameters are incorrect.	Ensure that the specified VPC ID is correct.
	404/500	VPC.0105	Neutron Error.	Calling the backend service fails.	Check whether the Neutron service is normal or contact technical support.
	500	VPC.0106	get router is null.	An error is returned for the failure to call the backend service.	Check whether the Neutron service is normal or contact technical support.
Querying VPCs	400	VPC.0101	Query vpc list error.	Failed to query the VPCs.	Check whether the parameter values are valid based on the returned error message.
	500	VPC.0105	Neutron Error.	Calling the backend service fails.	Check whether the Neutron service is normal or contact technical support.
	500	VPC.0106	query routers or getList are null.	The response result of calls to the IaaS OpenStack system is null or empty.	Check whether the Neutron service is normal or contact technical support.
Deleting a VPC	400/404	VPC.0101	Delete router error xx is invalid.	Invalid parameters.	Check whether the parameter values are valid based on the returned error message.
	500	VPC.0102	Delete router fail.	The interface fails to obtain the routing resources.	Contact technical support.
	409	VPC.0103	Resource status is busy, try it again later.	The VPC cannot be deleted because it is being created.	Contact technical support.
	409	VPC.0104	Router contains subnets, please delete subnet first.	The VPC cannot be deleted because it contains subnets.	Delete the subnet in the VPC.
	404/500	VPC.0105	Neutron Error.	Calling the backend service fails.	Check whether the Neutron service is normal or contact technical support.
	409	VPC.0107	Delete the firewall first before deleting the router.	Failed to delete the VPC because it has firewalls associated.	Delete the firewalls of the tenant first.
	409	VPC.0108	Router is used not allow deleted.	Failed to delete the VPC because it has EIPs associated.	Delete the EIPs of the tenant first.
	409	VPC.0109	Router is used not allow deleted.	Failed to delete the VPC because one or more VPNs have been created for it.	Delete VPNs of the tenant.
	409	VPC.0110	deleteDefaultNetworkFromRouter router status is invalid.	The VPC cannot be deleted because its status is unstable.	Contact technical support.
	500	VPC.0111	Database Error.	An internal VPC exception occurs.	Contact technical support.
	409	VPC.0112	Delete the securitygroup first before deleting the router.	The VPC cannot be deleted because it contains security groups.	Delete security groups of the tenant.
	409	VPC.0118	ELB exists under this router, delete ELB firstly.	The VPC cannot be deleted because it contains load balancers.	Delete load balancers in the VPC.
	500	VPC.0119	ELB Error.	An error occurred when the VPC service makes calls to the ELB service.	Check whether the ELB service is normal or contact technical support.
	409	VPC.0120	exroutes exists under this router, delete exroutes firstly.	The VPC cannot be deleted because it contains extension routes.	Delete extension routes in the VPC.
Updating a VPC	400	VPC.0101	Update router xx is invalid.	Invalid parameters.	Check whether the parameter values are valid based on the returned error message.
	404/500	VPC.0105	Neutron Error.	Calling the backend service fails.	Check whether the Neutron service is normal or contact technical support.
	500	VPC.0113	Router status is not active.	The VPC cannot be updated because the status of the VPC is abnormal.	Try again later or contact technical support.
	400	VPC.0115	The router name has exist.	The VPC name already exists.	Change the VPC name.
	400	VPC.0117	Cidr can not contain subnetList cidr.	The subnet parameters are invalid. The VPC CIDR block does not contain all its subnet CIDR blocks.	Change the CIDR block of the VPC.
Creating a subnet	400	VPC.0201	Subnet name is invalid.	Incorrect subnet parameters.	Check whether the parameter values are valid based on the returned error message and API reference document.
	500	VPC.0202	Create subnet failed.	An internal error occurs in the subnet.	Contact technical support.
	400	VPC.0203	Subnet is not in the range of VPC.	The CIDR block of the subnet is not in the range of the VPC.	Change the CIDR block of the subnet.
	400	VPC.0204	The subnet has already existed in the VPC, or has been in conflict with the VPC subnet.	The CIDR block of the subnet already exists in the VPC.	Change the CIDR block of the subnet.
	400	VPC.0212	The subnet cidr is not valid.	Invalid subnet CIDR block.	Check whether the subnet CIDR block is valid.
Querying a subnet	400	VPC.0201	Subnet ID is invalid.	Invalid subnet ID.	Check whether the subnet ID is valid.
	404/500	VPC.0202	Query subnet fail.	Failed to query the subnet.	Contact technical support.
Querying subnets	400	VPC.0201	Query subnets list error.	Failed to query the subnets.	Check whether the parameter values are valid based on the returned error message.
	500	VPC.0202	List subnets error.	Failed to query the subnets.	Contact technical support.
Deleting a subnet	400	VPC.0201	Subnet ID is invalid.	Invalid subnet ID.	Check whether the parameter values are valid based on the returned error message.
	404/500	VPC.0202	Neutron Error.	An internal error occurs in the subnet.	Contact technical support.
	500	VPC.0206	Subnet has been used by VPN, please remove the subnet from the VPN and try again.	The subnet cannot be deleted because it is being used by the VPN.	Delete the subnet that is used by the VPN.
	400	VPC.0207	Subnet does not belong to the VPC.	This operation is not allowed because the subnet does not belong to the VPC.	Check whether the subnet is in the VPC.
	500	VPC.0208	Subnet is used by private IP, can not be deleted.	The subnet cannot be deleted because it is being used by the private IP address.	Delete the private IP address of the subnet.
	500	VPC.0209	subnet is still used ,such as computer,LB.	The subnet cannot be deleted because it is being used by an ECS or load balancer.	Delete the ECS or load balancer in the subnet.
	500	VPC.0210	Subnet has been used by routes, please remove the routes first and try again.	The subnet cannot be deleted because it is being used by the custom route.	Delete the custom route.
	500	VPC.0211	subnet is still used by LBaas.	The subnet cannot be deleted because it is being used by load balancers.	Delete load balancers in the subnet.
Updating a subnet	400	VPC.0201	xx is invalid.	Incorrect subnet parameters.	Check whether the parameter values are valid based on the returned error message.
	404/500	VPC.0202	Neutron Error.	An internal error occurs in the subnet.	Contact technical support.
	500	VPC.0205	Subnet states is invalid, please try again later.	The subnet cannot be updated because it is being processed.	Try again later or contact technical support.
	400	VPC.0207	Subnet does not belong to the VPC.	This operation is not allowed because the subnet does not belong to the VPC.	Check whether the subnet is in the VPC.
Assigning an EIP	400	VPC.0301	Bandwidth name or share_type is invalid.	The specified bandwidth parameter for assigning an EIP is invalid.	Check whether the specified bandwidth parameter is valid.
	400	VPC.0501	Bandwidth share_type is invalid.	Invalid EIP parameters.	Check whether the parameter values are valid based on the returned error message and API reference document.
	403	VPC.0502	Tenant status is op_restricted.	You are not allowed to assign the EIP.	Check whether the account balance is insufficient or whether your account has been frozen.
	500	VPC.0503	Creating publicIp failed.	Failed to assign the EIP.	Contact technical support.
	500	VPC.0504	FloatIp is null.	Failed to assign the EIP because no IP address is found.	Contact technical support.
	500	VPC.0508	Port is invalid.	Port-related resources could not be found.	Contact technical support.
	409	VPC.0510	Floatingip has already associated with port.	The EIP has already been bound to another ECS.	Unbind the EIP from the ECS.
	409	VPC.0511	Port has already associated with floatingip.	The port has already been associated with an EIP.	Disassociate the port from the EIP.
	409	VPC.0521	Quota exceeded for resources: ['floatingip'].	Insufficient EIP quota.	Release the unbound EIPs or request to increase the EIP quota.
	409	VPC.0522	The IP address is in use.	The IP address is invalid or in use.	Check whether the IP address format is valid or replace it with another IP address.
	409	VPC.0532	No more IP addresses available on network.	Failed to assign the IP address because no IP addresses are available.	Release unbound EIPs or try again later.
Querying an EIP	400	VPC.0501	Invalid floatingip_id.	Invalid EIP parameters.	Check whether the EIP ID is valid.
	404	VPC.0504	Floating IP could not be found.	The EIP could not be found.	Check whether the specified EIP ID is valid.
	500	VPC.0514	Neutron Error.	An exception occurs in the IaaS OpenStack system.	Check whether the Neutron service is normal or contact technical support.
Querying EIPs	400	VPC.0501	Invalid limit.	Invalid EIP parameters.	Check whether the parameter values are valid based on the returned error message and API reference document.
Releasing an EIP	400	VPC.0501	Invalid param.	Invalid EIP parameters.	Contact technical support.
	404	VPC.0504	Floating IP could not be found.	The EIP could not be found.	Check whether the specified EIP ID is valid.
	409	VPC.0512	Resource status is busy, try it again later.	The EIP status is abnormal.	Try again later or contact technical support.
	500	VPC.0513	getElementByKey error.	Network resources cannot be found.	Contact technical support.
	500	VPC.0516	Publicip is in used by ELB.	Failed to release the EIP because it is being used by a load balancer.	Unbind the EIP from the load balancer.
	409	VPC.0517	Floatingip has associated with port, please disassociate it firstly.	Failed to release the EIP because it is bound to an ECS.	Unbind the EIP from the ECS.
	500	VPC.0518	Public IP has firewall rules.	Failed to release the EIP because it is being used by a firewall.	Contact technical support.
Updating an EIP	400	VPC.0501	Port id is invalid.	Invalid EIP parameters.	Check whether the port ID is valid.
	404	VPC.0504	Floating IP could not be found.	The EIP could not be found.	Check whether the specified EIP ID is valid.
	500	VPC.0509	Floating ip double status is invalid.	The port has already been associated with an EIP.	Disassociate the port from the EIP.
	409	VPC.0510	Floatingip has already associated with port.	The EIP has already been bound to another ECS.	Unbind the EIP from the ECS.
	409	VPC.0511	Port has already associated with floatingip.	Failed to bind the EIP to the ECS because another EIP has already been bound to the ECS.	Unbind the EIP from the ECS.
	409	VPC.0512	Resource status is busy, try it again later.	The EIP status is abnormal.	Try again later or contact technical support.
	404/500	VPC.0514	Neutron Error.	An exception occurs in the IaaS OpenStack system.	Check whether the Neutron service is normal or contact technical support.
Querying a bandwidth	400	VPC.0301	getBandwidth error bandwidthId is invalid.	The bandwidth parameters are incorrect.	Check whether the bandwidth ID is valid.
	404	VPC.0306	No Eip bandwidth exist with id.	The bandwidth object does not exist.	The bandwidth object to be queried does not exist.
	500	VPC.0302	Neutron Error.	An exception occurs in the IaaS OpenStack system.	Check whether the Neutron service is normal or contact technical support.
Querying bandwidths	400	VPC.0301	Get bandwidths error limit is invalid.	The bandwidth parameters are incorrect.	Check whether the parameter values are valid based on the returned error message and API reference document.
	404	VPC.0306	No Eip bandwidth exist with id.	The bandwidth object does not exist.	The bandwidth object to be queried does not exist.
	500	VPC.0302	Neutron Error.	An exception occurs in the IaaS OpenStack system.	Check whether the Neutron service is normal or contact technical support.
Updating a bandwidth	400	VPC.0301	updateBandwidth input param is invalid.	The bandwidth parameters are incorrect.	Check whether the parameter values are valid based on the returned error message and API reference document.
	500	VPC.0302	Neutron Error.	Failed to obtain underlying resources.	Check whether the Neutron service is normal or contact technical support.
	500	VPC.0305	updateBandwidth error.	An internal error occurs during the bandwidth update.	Contact technical support.
Assigning a shared bandwidth	400	VPC.0310	NO QUOTAS for shareBandwidth!	Insufficient shared bandwidth quota.	Delete the shared bandwidth that is no longer required or contact technical support.
Adding an EIP to or removing an EIP from a shared bandwidth	400	VPC.0301	Invalid publicip_id	Invalid EIP.	Check whether the value of publicip_id in publicip_info is valid.
	400	VPC.0323	publicIp can not be operate with this bandwidth	Failed to add an EIP to or remove an EIP from a shared bandwidth.	Check whether the shared bandwidth or EIP is normal.
Querying quotas	400	VPC.1207	resource type is invalid.	The specified resource type does not exist.	Use an existing resource type.
Assigning a private IP address	500	VPC.0701	The IP has been used.	The private IP address already exists.	Change another private IP address and try again.
	400	VPC.0705	IP address is not a valid IP for the specified subnet.	Invalid private IP address	Check whether the specified IP address in the request body is within the subnet CIDR block.
	404	VPC.2204	Query resource by id fail.	The resource does not exist or the permission is insufficient.	Check whether the specified subnet in the request body exists or the current account has the permission to query the subnet.
	409	VPC.0703	No more IP addresses available on network xxx.	Insufficient IP addresses.	Check whether the subnet has sufficient IP addresses.
Querying a Private IP Address	404	VPC.0704	Query resource by id fail.	The private IP address does not exist.	Check whether the private IP address exists.
Querying Private IP Addresses	400	VPC.0702	query privateIps error.	Invalid parameters.	Check whether the parameter values are valid based on the returned error message.
Releasing a Private IP Address	404	VPC.0704	Query resource by id fail.	The private IP address does not exist.	Check whether the private IP address exists.
	500	VPC.0706	Delete port fail.	An error occurs when the private IP address is being released.	Try again later or contact technical support.
	409	VPC.0707	privateIp is in use.	The private IP address is in use.	Check whether the private IP address is being used by other resource.
Creating a security group	400	VPC.0601	Creating securitygroup name is invalid.	The parameters of the security group are incorrect.	Check whether the parameter values are valid based on the returned error message and API reference document.
	500	VPC.0602	Add security group fail.	An internal error occurs in the security group.	Check whether the Neutron service is normal or contact technical support.
	409	VPC.0604	Quota exceeded for resources: ['security_group'].	Insufficient security group quota.	Delete the security group that is no longer required or apply for increasing the quota.
Querying a security group	400	VPC.0601	Securitygroup id is invalid.	The parameters of the security group are incorrect.	Check whether the security group ID is valid.
	500	VPC.0602	Query security group fail.	An internal error occurs in the security group.	Check whether the Neutron service is normal or contact technical support.
	404	VPC.0603	Securitygroup is not exist.	The security group does not exist.	Check whether the security group ID is correct or whether the security group exists under the tenant.
	404/500	VPC.0612	Neutron Error.	An internal error occurs in the security group.	Contact technical support.
Querying security groups	400	VPC.0601	Query security groups error limit is invalid.	The parameters of the security group are incorrect.	Check whether the parameter values are valid based on the returned error message and API reference document.
	500	VPC.0602	Query security groups fail.	An internal error occurs in the security group.	Check whether the Neutron service is normal or contact technical support.
Creating a security group rule	409	VPC.0602	1.Security group rule already exists. 2.Quota exceeded for resources: ['security_group_rule'].	The security group rule already exists. Insufficient security group rule quota.	Change the request body for creating a security group rule. Delete the security group rule that is no longer required or apply for increasing the quota.
Querying the network IP address usage	400	VPC.2301	parameter network_id is invalid.	The request parameter is incorrect.	Enter a valid network ID.
	400	VPC.2302	Network xxx could not be found.	The network is not found.	Ensure that the network ID exists.
Creating a VPC flow log	400	VPC.3001	resource_type/log_store_type/traffic_type/log_group_id/log_topic_id is invalid	Incorrect type or ID.	Check whether the type is supported or whether the ID format is correct.
	400	VPC.3002	Port does not support flow log, port id : xxx	The VPC flow log does not support this type of port.	Check whether the port is an S3, C3, or M3 ECS NIC port.
	404	VPC.3002	Port/Network/Vpc xxx could not be found.	The resource does not exist.	Check whether the resource exists.
	409	VPC.3004	Content of flow log is duplicate: resource type xxx, reousce id xxx, traffic type all, log group id xxx, log topic id xxx, log store type xxx, log store name xxx.	This VPC flow log already exists.	Modify the parameters of the VPC flow log.
	500	VPC.3002	Create flow log by xxx(tenant_id) fail.	Calling the backend service fails.	Try again later or contact technical support.
Querying VPC flow logs	404	VPC.3001	resource could not be found, xxx(listParam) is invalid	Invalid parameters.	Check whether the parameter format is correct.
	500	VPC.3002	Neutron Error.	Calling the backend service fails.	Try again later or contact technical support.
Querying a VPC flow log	404	VPC.3001	resource could not be found, flowlog id is invalid.	Invalid VPC flow log ID.	Check whether the VPC flow log ID format is correct.
	404	VPC.3002	Flow log xxx could not be found.	The VPC flow log does not exist.	Check whether the VPC flow log exists or whether its ID is correct.
Updating a VPC flow log	404	VPC.3001	resource could not be found, flowlog id is invalid.	Invalid VPC flow log ID.	Check whether the VPC flow log ID format is correct.
	404	VPC.3005	Flow log xxx could not be found.	The VPC flow log does not exist.	Check whether the VPC flow log exists or whether its ID is correct.
	500	VPC.3002	Update flow log by xxx(tenant_id) fail.	Calling the backend service fails.	Try again later or contact technical support.
Deleting a VPC flow log	404	VPC.3001	resource could not be found, flowlog id is invalid.	Invalid VPC flow log ID.	Check whether the VPC flow log ID format is correct.
	404	VPC.3005	Flow log xxx could not be found.	The VPC flow log does not exist.	Check whether the VPC flow log exists or whether its ID is correct.
	500	VPC.3002	Delete flow log by xxx(tenant_id) fail.	Calling the backend service fails.	Try again later or contact technical support.

last updated: 2024-11-08 14:04 UTC - commit: c1342f38aaa052dfe3f75e6032ecaa392e78b7ff